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Our business philosophy is called Kaizen. "Kai" means to change or modify and "Zen" means to improve. When put together they mean gradual improvement. To pursue this philosophy with our clients we implement the following basic steps of Kaizen.

  1. Discard conventional fixed ideas.
  2. Think of how to do it, not why it cannot be done.
  3. Do not make excuses. Start by questioning current practices.
  4. Do not seek perfection. Do it right away even if it will only achieve 50% of target.
  5. If you make a mistake, correct it right away.
  6. Throw wisdom at a problem, not money.
  7. Ask 'WHY?" five times and seek root causes.
  8. Seek the wisdom of ten people rather than the knowledge of one.

We bring value to a situation because we invite in and make room for Kaizen - a continuous breath of fresh air! 

"The intuitive mind is
a Sacred Gift,
and the rational mind
is a faithful servant.

We have created a society
that honours the servant
and has forgotten The Gift."

~ Albert Einstein